Frequently Asked Questions
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Counselling isn’t about being told how to live your life. It’s a space to explore what’s happening for you, reconnect with your strengths and values, and find a way forward that feels right for you.
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Yes. The counselling space is confidential and your privacy matters. I will keep what you share and your counselling records secure, and I will not share information without your consent unless there is a serious concern about your safety or someone else’s, or I am required to do so by law or professional obligations. Any concerns relating to confidentiality will be discussed with you during the first session.
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There is no one way a counselling session should look. Every person arrives with different experiences, needs and hopes, so each session is shaped around you. I will begin by making sure you feel comfortable and have what you need to settle in, whether that means taking a moment to arrive, having a cup of tea or simply having some quiet space.
Sessions are collaborative and client-led. We may talk about what has brought you to counselling, explore thoughts, feelings, relationships or patterns, or focus on practical strategies and the next steps that feel meaningful to you. Some sessions may feel gentle and reflective; others may involve more active exploration or problem-solving. You are always welcome to let me know what feels helpful, what does not, and what you need from the session.
There is no pressure to have everything figured out before you arrive. We can begin wherever you are, at a pace that feels manageable, and work together to support your wellbeing, healing and growth.
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You are not obligated to commit to any number of sessions. You may find one session is enough to recalibrate, or decide to commit to a longer duration. You are welcome to return to counselling when life feels more difficult or you need additional support. There is no expectation to attend continuously – I am here whenever you would like to touch base.
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There may be several ways to access free or subsidised counselling in Aotearoa New Zealand. If you are employed, your workplace may provide confidential sessions through an Employee Assistance Programme (EAP). If you have experienced sexual abuse or assault, ACC’s Sensitive Claims Service may fund therapy and other support at no cost to you. Work and Income may also be able to help with counselling costs through the Disability Allowance when counselling is connected to a health condition or disability and you meet the eligibility criteria. Other options may include publicly funded health or social services, community organisations, and lower-cost counselling through women’s centres, community centres or training clinics. If cost is a concern, I am happy to talk through these options with you and help you explore possible funding pathways.

